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0208 092 5390

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COMPLAINT HANDLING PROCEDURE

1) If a complaint remains unresolved after 8 weeks or has reached deadlock, then the customer has a right to use Ombudsman Services. 

2) Ombudsman Services are imperial and free to use

3) Ombudsman Services can be contacted as follows:

Post: Ombudsman Services: Energy, P.O. Box 966, Warrington, WA4 9DF

Phone:0330 440 1624

Email: enquiry@ombudsman-serivices.org

Matrix Utility Services can help

To discuss how Matrix Utility Services can help your organization create your very own Utility Savings Management Plan call 0208 0925390, email info@matrixutilityservices.com or visit www.matrixutilityservices.com

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